Envotrips · Legal
A 50% deposit is required to book the tour and the remaining amount not less than 30 days before the commencement of the tour.
We accept payments via bank transfer or credit card — Visa and MasterCard welcome.
1. The client has the right at any time to cancel a confirmed booking, providing it is done in writing and sent by email to Envotrips Travel & Tours.
2. Envotrips Travel & Tours confirms the Client's cancellation and reserves the right to the following cancellation fees if the tour is cancelled:
a. Between the day of payment of the non-refundable deposit to 31 days before the start of the tour, Envotrips charges the full non-refundable deposit paid by the Client.
b. Between 30 to 15 days before the start of the tour, Envotrips charges 50% of the total cost of the tour.
c. Between 14 to 7 days before the start of the tour, Envotrips charges 75% of the total cost of the tour.
d. Between 7 to 0 days before the start of the tour, Envotrips charges 100% of the cost of the tour.
3. No refunds will be made if the Client fails to join the tour, joins after departure, or leaves before completion.
It is the traveller's responsibility to obtain comprehensive travel and cancellation insurance, including medical insurance with provision for air evacuation, before embarking on a tour. Our company is neither responsible nor liable for any claims, damage or loss as a result of a Client's failure to obtain the necessary insurance cover.
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